Privacy Policy
Last updated: May 12, 2026
Heritage Paint & Body ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit heritagepaintbody.com or contact us for collision repair services, how we use it, and the choices you have.
Information we collect
- Information you provide: name, phone number, email address, vehicle details, insurance company, and any description of damage you share when you fill out our estimate form or contact us by phone, text, or email.
- Automatically collected: standard web log data such as browser type, IP address, pages viewed, and referring source. We use cookies and similar technologies for analytics and advertising attribution.
How we use your information
- To respond to estimate requests and schedule repairs.
- To communicate with your insurance carrier on your behalf with your authorization.
- To send service updates, appointment reminders, and customer satisfaction follow-ups.
- To measure the effectiveness of our advertising and improve our website.
Information sharing
We do not sell your personal information. We share information only with: (a) your insurance company when authorized by you, (b) service providers who help us operate our business (such as call tracking and CRM tools), and (c) authorities when required by law.
Advertising and analytics
This site may use Google Analytics, Google Ads conversion tracking, and similar advertising tools. These services may use cookies to measure ad performance. You can opt out of personalized advertising at adssettings.google.com.
Text messages (SMS)
If you provide your phone number through our form, you consent to receive text messages from Heritage Paint & Body related to your estimate request. Standard message and data rates may apply. Reply STOP to unsubscribe at any time.
Your rights
You can request to access, correct, or delete the personal information we hold about you by emailing heritagepaintbody@gmail.com or calling (713) 667-4888.
Children's privacy
This site is not directed to children under 13 and we do not knowingly collect their personal information.
Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent version.
Contact
Heritage Paint & Body
5450 Gulfton St, Houston, TX 77081
Phone: (713) 667-4888
Email: heritagepaintbody@gmail.com